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Ozonetel Unveils CuttingEdge AIPowered CX Suite for Seamless Customer Experiences

Using LLMs and GenAI to provide a seamless customer experience across several digital channels, Ozonetel presents a range of AIdriven digital CX solut

Using LLMs and GenAI to provide a seamless customer experience across several digital channels, Ozonetel presents a range of AIdriven digital CX solutions. Combined with Ozonetels unified CX platform, it helps businesses plan customer journeys over SMS, phone, social media, and WhatsApp. Offering selfservice alternatives, digital conversational marketing, and field engagement with security in mind, the suite tackles issues of fragmented interactions and different vendor management in the digital realm. Digital conversational intelligence enables realtime insights and omnichannel capabilities for quicker service resolution, which are essential. Ozonetels Chief Product Officer, Prashanth Kancherla, emphasises the companys revolutionary role in boosting corporate growth. He cites examples of success from a variety of sectors. He stresses the importance of digital and AI in current consumer experiences. Read More..

B2B Tech News | 1 years ago          

Dr. Reddy’s Laboratories Subsidiary Unveils Aurigene.AI Revolutionizing Drug Discovery with AI and ML

Aurigene.AI, an AI and MLassisted platform designed to accelerate drug development initiatives, is released by Aurigene Pharmaceutical Services Limite

Aurigene.AI, an AI and MLassisted platform designed to accelerate drug development initiatives, is released by Aurigene Pharmaceutical Services Limited, a division of Dr. Reddys Laboratories. Aurigene.AI is a platform that combines computeraided drug design CADD, generative and predictive AI models, and sophisticated physicsbased modelling. It includes 1.6 million verified bioassay data points and a library of 180 million chemicals, allowing customers to choose the proper methods. The platform guarantees data safety and scalability because it is hosted on Google Cloud. Aurigene.AI uses AI in conjunction with Aurigenes knowledge of chemical design and bioassays to speed up the creation of innovative treatments. It cuts the cycle time from chemical design to testing by 35%, as demonstrated by a case study. Dr Gayathri Ramaswamy notes their dedication to innovation. At the same time, CEO Akhil Ravi highlights how Aurigene.AI enhances their small molecule discovery capabilities, facilitati Read More..

B2B Tech News | 1 years ago          

Tata AIA Life Insurance Teams Up with SAS to Navigate Regulatory Changes

Tata AIA Life Insurance has teamed up with SAS, a pioneer in AI and analytics, to comply with Indias version of IFRS 17 reporting standards, which are

Tata AIA Life Insurance has teamed up with SAS, a pioneer in AI and analytics, to comply with Indias version of IFRS 17 reporting standards, which are anticipated to be required by the Insurance Regulatory and Development Authority of India IRDAI. Modernising and improving technology is crucial for this shift, especially regarding risk and actuarial operations data capabilities. To meet these demands, SAS will work with Tata AIA to provide sophisticated reporting features, including drilldown capabilities that will make compliance more accessible and provide insurers access to comprehensive data for thorough financial disclosures and analysis. Recognised for its quality, SASs IFRS 17 solution was developed with industry practitioners. It will help Tata AIA navigate this drastically changing regulatory environment. Both sides are excited by the collaboration and highlight SASs promise to continue offering assistance after mere compliance, adding value to Tata AIAs business operations. Read More..

B2B Tech News | 1 years ago          

OpenAIs DALLE 3 Unveils Enhanced Image Editing Tools and Style Suggestions

Renowned for its ability to generate images, OpenAIs DALLE receives significant updates to improve user experience and creativity. Users may immediate

Renowned for its ability to generate images, OpenAIs DALLE receives significant updates to improve user experience and creativity. Users may immediately modify created photos on web and mobile platforms thanks to ChatGPTs integrated image editing capabilities, which simplify the creative process. As DALLE transitions into its third generation, it now provides preset style recommendations, including woodcut and synth wave, to inspire users. The changes prioritise ease of use and streamline creating images, making them suitable for inexperienced and seasoned producers. However, there are issues with trusting AIgenerated content, which DALLE 3 addresses with watermarks and visible information. Maintaining tamperproof authentication is still a challenging task that calls for constant innovation. Read More..

B2B Tech News | 1 years ago          

WhatsApp, Instagram, and Facebook Services Back Online After Widespread Outage

Facebook, Instagram, and WhatsApp have all returned to regular operations after a prolonged, widespread outage for around an hour. In India, WhatsAppâ

Facebook, Instagram, and WhatsApp have all returned to regular operations after a prolonged, widespread outage for around an hour. In India, WhatsApp—owned by Meta—saw a significant interruption, as reported by nearly 30,000 users on the outage tracker Downdetector. Instagram users also experienced issues accessing the applications due to the outage, which led to the trending of the hashtag #WhatsAppDown. Around 1120 PM, the outage started, affecting WhatsApps call, update, and community capabilities. Comparable disturbances were noted worldwide, with more than 23,000 reports about WhatsApp alone and Facebook and Messenger outages in different regions. Read More..

B2B Tech News | 1 years ago          

Chiles Central Bank Implements 75 Basis Points Interest Rate Cut, Adjusts Forward Guidance

The goal of Chiles central banks unanimous decision to further loosen monetary policy in response to the changing macroeconomic environment was to low

The goal of Chiles central banks unanimous decision to further loosen monetary policy in response to the changing macroeconomic environment was to lower the benchmark interest rate by 75 basis points to 6.50%. This action aligns with projections from a traders survey that indicated a decrease to 4.25% in the upcoming year. The earlier statement regarding attaining a "neutral level" by the second half of 2024 was removed from the banks updated forward guidance. The bank noted that, despite economic difficulties, including a recent spike in prices, inflation forecasts align with its 3% objective. Despite a severe economic slump in 2023, reports from the countrys macroeconomic imbalance resolution efforts show a noteworthy yearoveryear improvement in economic activity in Chile. Read More..

B2B Tech News | 1 years ago          

Indias FY24 Growth Estimated at 7.5%, World Bank Revises Upward FY25 Forecast

The World Bank has increased Indias economic growth prediction for FY25 to 6.6% the rise has been attributed to adjustments upward in investment growt

The World Bank has increased Indias economic growth prediction for FY25 to 6.6% the rise has been attributed to adjustments upward in investment growth. The estimated growth for India in FY24 is 7.5%, a little less than the official statistics. The construction and real estate industries are expected to support the reports strong growth in the services and industry sectors. Additionally, it predicts a reduction in inflationary pressures, opening the door for financial loosening. Over the medium term, debt and fiscal deficits are anticipated to decline, although private investment is still poor. The research urges strategies to increase private investment and enhance institutional quality for sustainable growth, cautioning that relying solely on public sector investment has dangers. It also highlights how important it is for South Asian nations to deal with poverty, business expansion, and job development issues. Read More..

B2B Tech News | 1 years ago          

Singtel Denies Imminent Deal to Divest Optus Amid Reports of Stake Sale Talks

Singtel, the biggest telecom company in Southeast Asia, reaffirmed that no agreement to sell its Australian division Optus was forthcoming. There have

Singtel, the biggest telecom company in Southeast Asia, reaffirmed that no agreement to sell its Australian division Optus was forthcoming. There have been rumours of discussions on a large share sale with Brookfield in Canada, but Singtel has refuted these reports. After negotiations broke up over differences in price and value, trade ceased. Half of Singtels business comprises its Optus and Singaporean operations the other half comprises minority investments in telecom companies, including Globe Telecom, Telkomsel, and Bharti Airtel. It is recommended that shareholders exercise caution in response to media reports until clear pronouncements are made. Before this, Optus was fined and subject to criticism after a network outage that impacted millions of Australians. Read More..

B2B Tech News | 1 years ago          



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